Deposit If you made a deposit to our Exchange and did not receive your coins, first, you should check your wallet on the explorer whether there is a deposit transaction to the Raisex wallet. Deposit delay may last 4-6 hours. The quick depositing of the costs to our Exchange is under development. If you are waiting for your deposit more than 8-10 hours, we strongly recommend you to create ticket to our Technical Support Team. - How to create a ticket - How to make a deposit Withdrawals If you see "withdrawal error" while withdrawal process, please, firstly, check your withdrawal address. Please, do not create ticket as we check and cancel each not processed withdrawal. Your coins will be sent back to your wallet. - How do I withdrawal ? Email confirmation In case you did not receive the withdrawal confirmation to your email box, please, be so kind to check your spam box first. Occasionally, it requires some time to receive an email, so, please, be patient and wait a little bit.